HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which are important to our tradition and work. We’re excited to characteristic our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the way in which as much as their tenure and progress. On this submit, hear from Agent Help Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he exhibits up as his genuine self, and his love for languages.
Up to now I labored for a grassroots group that related Californians to inexpensive well being care. When I discovered the job at HealthSherpa, it was a chance to return to working with the Reasonably priced Care Act (ACA) and serving to folks make higher selections about their healthcare. At HealthSherpa I assist shoppers discover educated brokers and guarantee brokers can present client assist – solely this time, in a nationwide setting.
I come from a predominantly Latino group; plenty of of us locally don’t communicate English or have entry to assets in regards to the ACA. HealthSherpa actually makes a distinction for these communities.
Most significantly, it permits me to be my most genuine self. I’ve an image of my accomplice & little brother as my work profile image on Slack. It helps begin the dialog with different folks – who am I personally, and who’re the folks on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. Once I speak to folks right here who’re fascinated with studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely fascinated with desirous to know extra about me and my life. It’s this type of tradition that has made me really feel extra snug right here than I’ve in some other job.
I’m arising on three years at HealthSherpa and we’re about to enter what will likely be my third Open Enrollment Interval (OEP). I’ve achieved a number of issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that finally assist insurance coverage brokers work out what information they want to be able to excel of their work.
Total, I’m most happy with having helped develop a robust information base for brokers over time I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you simply’ll discover at HealthSherpa. To look again and take into consideration what I’ve achieved right here – it’s eye-opening, in a great way. It makes me assume, “Wow, that is what we’ve been capable of accomplish; that is how I’ve grown.”
- Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it may well really feel daunting, particularly in an interview, to come back out of your shell. However that’s essential to standing out.
- When you’re right here, I’d strongly suggest you embrace the unknown. You might need a baseline concept of what the ACA is, however as you dive deeper, there’ll all the time be some component of the ACA that you simply’ll encounter, and also you received’t acknowledge or perceive it immediately. These are alternatives to study one thing new, and your staff will aid you determine it out. It’s important to assist one another in our work, in order that we are able to additional deepen our information base.
I really like working towards languages and translating for people in several methods. I’ve love each for the languages themselves, and likewise the educational and acquisition of language abilities. For me, studying languages is about attending to know folks and their environments. It’s a talent, but it surely’s additionally a technique to study extra in regards to the world.
I’m bilingual in Spanish and English and likewise realized Japanese as a toddler. Later in life, I studied French and German as effectively. I really feel like I can’t fairly name myself a polyglot, however at dwelling there are phrases, phrases, and complete sentences in Japanese or Spanish despite the fact that we primarily communicate English- it’s a little bit of a whirlwind.
Wish to work with Kino and the remainder of our phenomenal staff? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!
